7ezbet's Privacy Policy — Your data, your rights

7ezbet (https://7ezbet.bet) is one of Bangladesh's most trusted online betting platforms. This Privacy Policy explains in detail how we handle and protect the information you share with us while using our services.

This policy applies to 7ezbet's website, mobile app, and all associated services. By using our services, you are considered to have accepted this privacy policy.

Key Definitions:

• Personal Information: Any information that can directly or indirectly identify you — such as your name, mobile number, email address, date of birth, or financial details.
• Processing: Any activity involving the collection, storage, modification, use, or deletion of data.
• Third Party: Any individual, organization, or service provider other than 7ezbet.
• Cookies: Small data files stored in your browser that are used to enhance your browsing experience.

7ezbet only collects information that is necessary to deliver its services, maintain security, and meet legal obligations. We do not collect data beyond what is needed.

How We Collect Data:

• Directly: Information you provide through registration forms, KYC documents, and support communications
• Automatic: Through cookies, log files, and analytics tools
• From third parties: Via payment gateways or identity verification services

7ezbet uses your information only for specific, legitimate purposes. Data collected for one purpose will not be used for anything else.

Primary Use Cases:

• Account Management: To create, verify, and maintain your account
• Service Delivery: To ensure smooth operation of betting, gaming, and payment services
• Identity Verification: To complete KYC and age verification processes
• Security: To prevent fraud, money laundering, and unauthorized access
• Customer Support: To resolve your issues and answer your questions
• Improvement: To improve platform usability and user experience
• Legal Obligations: To meet regulatory authority requirements
• Contact: To send you important updates, promotions, and notices (subject to your consent)

7ezbet never sells your personal information. However, in certain situations, it may be necessary to share data with trusted third parties.

When and with whom your information may be shared:

• Payment Processor: Payment providers such as bKash, Nagad, Rocket, or banks receive the necessary information to process transactions
• KYC Provider: Trusted third-party providers engaged for identity verification
• Technology Partners: Technology service providers that support platform operations (under strict confidentiality agreements)
• Legal Authorities: Based on a court order or a lawful request from a regulatory authority
• Anti-Fraud System: With relevant agencies to prevent fraud and money laundering

We have strict data processing agreements in place with all third parties. They may only use your information for specified purposes and are required to comply with 7ezbet's privacy standards.

7ezbet uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly.

Cookie Types:

• Essential Cookies: Essential for login sessions, security tokens, and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, timezone).
• Analytics Cookies: Helps us understand how many users are viewing a given page. Data is collected anonymously.
• Marketing Cookies: Used to show relevant offers based on your interests. You can disable these at any time.

7ezbet uses industry-leading technology to keep your data secure. Our security infrastructure is regularly updated and audited.

Our security measures:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption
• Database Encryption: Stored sensitive data is kept in encrypted form
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account
• Firewall & DDoS Protection: Advanced firewall protection against cyberattacks
• Regular security audits: Regular penetration testing conducted by third-party security experts
• Restricted Access: Only authorized personnel can access specific data

Data Retention Period:

• All data is retained for as long as your account remains active
• Even after account closure, certain data may be retained for up to 5 years due to legal obligations
• Analytics data is retained anonymously for up to 2 years
• Data is securely deleted once the retention period expires

7ezbet believes every user should have full control over their own data. Your rights are outlined below:

• Right to Know: You can request to know what data we hold about you and why
• Right to Rectification: You can request corrections to any inaccurate or outdated information
• Right to Erasure: You may request deletion of your data under certain circumstances (unless retention is required by law)
• Right to Restrict Processing: You can request that we restrict the use of your data for specific purposes
• Right to Data Portability: You can request a copy of your data in a standard, portable format
• Right to Object: You can request to opt out of marketing communications or profiling

7ezbet strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

• Age verification is mandatory at the time of registration
• KYC documents may be requested in cases of suspected activity
• If an underage user is identified, the account is suspended immediately
• We do not knowingly collect any data from minors

7ezbet reserves the right to update this privacy policy as needed. We will notify you of any changes in a timely manner.

• The date of the latest update will always be shown at the top of the page
• Significant changes will be communicated via email or platform notification
• Continued use of our services after any changes constitutes acceptance of the updated policy
• If you object to any changes, you have the right to close your account

For any questions, requests, or complaints regarding our privacy policy, please get in touch with us. Our data protection team is always ready to help.

• Email: support@7ezbet.bet
• Live Chat: Via the icon at the bottom right of the website
• Response Time: Usually within 24–48 hours; up to 30 business days for complex requests
• Language: Support is available in both Bengali and English

We take every privacy request seriously and aim to resolve it as quickly as possible.